Return And Refund Policy
At Revonic, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy:
1. Return Period
You may return any unused and undamaged product within 7 days of receiving your order.
2. Return Process
To initiate a return:
- Contact our customer service at revonichomeware@gmail.com or call us at +91-7666287898 or +91-8767568286.
- Provide your order number and reason for the return.
- We will guide you through the return process and provide instructions for shipping the product back.
3. Condition of Returned Items
Returned items must be in their original packaging, unused, and in sellable condition. We reserve the right to deny returns for items that do not meet these conditions.
4. Refund Process
Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If approved:
- A refund will be processed to your original payment method within 7-9 business days.
5. Shipping Costs
Shipping costs incurred during the return process are non-refundable. If the return is due to a mistake on our part (e.g., wrong item received), we will cover the return shipping costs.
6. Exchanges
Currently, we do not offer direct exchanges. If you wish to exchange an item, please return the unwanted item and place a new order for the desired product.